Distance Selling Agreement

In this online store, Inga Insberga, referred to as the Seller, and the individual placing the order, referred to as the Buyer, hereby enter into the following Agreement:

The Seller commits to selling and delivering the goods to the Buyer according to the details specified in the Buyer's order.

Payment and Shipping

The Buyer places an order through this website, providing details on the desired goods. Payment is made by settling the electronically prepared invoice sent by the Seller, which is valid without a signature. The Seller ensures delivery within 1-5 working days in Latvia and the Baltic states, and within 1-3 weeks worldwide, after receiving payment and processing the order. Please note, for international orders, there might be customs fees, and any additional shipping or customs charges are the responsibility of the Buyer.

Right of Withdrawal

The Buyer has the right to withdraw from the purchase within 14 calendar days of receiving the goods. This can be done by sending a withdrawal request to the Seller via email. The withdrawal form will be sent by the Seller upon the Buyer's request. The Buyer must return the goods within 7 days of sending the withdrawal request, covering all associated return expenses.

The right of withdrawal does not apply if:

  • The nature of the goods makes them non-returnable, or they are perishable or quickly expire.
  • The goods are customized based on an individual order.
  • The Buyer has opened the packaging of audio or video recordings or computer programs.

The Buyer is responsible for maintaining the quality and safety of the goods during the withdrawal period. The Seller reserves the right to refuse the use of the right of withdrawal or withhold compensation if the goods are damaged due to negligence, improper use, loss of original packaging, or significant damage to the packaging.

Data Processing

By providing necessary information and placing an order, the Buyer confirms their agreement to the Seller using the provided data to process the order and deliver the goods in compliance with Latvian laws. The Buyer also agrees to receive order-related notifications via the specified email address.

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